Salinger Electric Co. strives to offer superior customer service. This philosophy carries over to the handling of our customer’s shipments and returns.
We offer a variety of shipping options. We ship most of our smaller items via UPS or Fedex. Larger items will be shipped by ground freight where we can offer you very competitive rates because we work with so many different carriers.
In most cases, we offer same day processing of your order. Please ask your sales person about expected shipping at the time you place your order. Next Day Air, 2nd and 3rd Day shipping, and Freight Expediting are also available. For freight shipments, the delivery time can vary based on the carrier selected. We will work with you to ensure your delivery arrives on time. Ground freight will be shipped freight collect unless arrangements are made for it to be pre-paid.
All returns must be approved prior to return shipment, at which time a return method will be specified. Any returns that to do not meet the approved criteria will not be credited and may be returned to the sender. Credit and refunds will be based on the return agreement that was authorized.